Get Rewarded, Genghis Style
We make it easy for you to get rewarded. Give us your email or download our loyalty app and let the exclusive deals begin!
SIGN UP TO GET EMAILS PACKED WITH FREE STUFF, SPECIAL DEALS, AND INSIDER NEWS.
- FREE appetizer or dessert with sign up.
- FREE gift on your birthday.
- Exclusive offers and discounts.
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Eat. Earn. Be Rewarded.
Use the Genghis Rewards app to scan for points and redeem rewards.
ARE KHAN’S REWARDS AND GENGHIS REWARDS DIFFERENT?
Kahn’s Rewards became Genghis Rewards in January 2019. Genghis Grill transitioned to this new rewards platform in order to better serve our loyal guests. Khan’s Rewards members will not lose previously earned rewards. One exciting feature of our new Genghis Rewards program is our new Rewards app. This is the easiest and most convenient way to track and redeem your rewards. The Genghis Grill Rewards app is available for download from either app store.
IF I WAS PREVIOUSLY ENROLLED IN KHAN’S REWARDS, WHAT SHOULD I DO NOW TO CONTINUE TO PARTICIPATE IN THE REWARDS PROGRAM?
The easiest way to update and migrate your account to the new system is to download the Genghis Grill Rewards app. The second way to migrate your account is to visit GenghisGrill.com and sign into your account by clicking on the “Sign In” tab in the top right corner of our homepage.
WHY AM I BEING ASKED TO UPDATE MY ACCOUNT IF NONE OF MY INFORMATION HAS CHANGED?
Protecting your enrollment information is a top priority for us. In order to move your information to the new Rewards program a one-time update is necessary.
HOW DOES THE GENGHIS REWARDS LOYALTY APP WORK?
Receive 5 points for every $1 you spend.* At 750 points, you will receive a $10 reward, which expires in 60 days. When you sign-up, you’ll get an instant offer to use, which you can use anytime in the next 2 weeks. You will also receive a birthday reward the week of your birthday, news and special offers. *Alcoholic beverages are not included in eligible purchases to earn Rewards points.
HOW DO I CHECK THE BALANCE OF MY GENGHIS REWARDS ACCOUNT?
You can check two different ways. Go to GenghisGrill.com Sign into your account by clicking on the Sign In/Register tab on the top right corner Click on the Rewards Member tab that appears next to your name. Below you will see your banked rewards reflected in a $ amount as well as a message stating how many points you are away from earning your next reward. Keep in mind when you reach the 750 point mark, those points will convert into a banked $10 Reward. On the Genghis Rewards App Tap Rewards at the bottom of your screen. This will display how many points you have accumulated towards your next reward. If you have a banked Reward this amount will appear below in the red Redeem button.
HOW DO I ADD THE POINTS FROM A PREVIOUS VISIT ONTO MY GENGHIS REWARDS ACCOUNT?
Using the Genghis Rewards app, after each visit simply scan the barcode at the bottom of your receipt or enter the barcode number to receive your points. Please note that receipts must be scanned within four hours following each visit before the barcode expires. If you have not downloaded the app, make sure that you give your server your email address or phone number that is linked with your Rewards account when you arrive so that your server can ensure that you are credited. If for some reason you are not properly credited with your points or you encounter technical difficulties please contact us at firstname.lastname@example.org.
I HAVE TWO GENGHIS REWARDS ACCOUNTS; HOW DO I MERGE THEM TOGETHER?
Please email email@example.com and provide us with all of the email address(s) that you have used previously and which email address you would prefer to keep for your Rewards account. We will then merge those accounts for you.
CAN I EARN OR REDEEM REWARDS WITH ONLINE ORDERS?
Absolutely! Sign into your account when placing online orders and you will be able to apply redeemable Rewards and earn points.
CAN I ADD MORE THAN ONE USER TO MY GENGHIS REWARDS ACCOUNT?
We currently only allow one user per account. The user must be 14 years old or older.